We’re committed to providing fast, secure, and transparent shipping services. Below is a comprehensive guide covering delivery methods, international options, shipping fees, and common FAQs.
📅 Deliver type
Standard Delivery:Estimated delivery in 5–10 business days
International ShippingDefault method is air freight: 7–15 business days. For more cost-effective options, sea freight (20–45 business days) is available upon request via customer support.
📦 All orders ship within 24–48 hours after payment confirmation
💰 Shipping Fees:
Shipping charges are automatically calculated at checkout based on product weight, destination, and delivery type
Orders over 💲60 qualify for free standard shipping
International shipments may incur customs duties or import taxes, payable by the recipient
🌍 International Shipping Details:
Air Freight (default): Fast and reliable — ideal for most orders, with a delivery time of 7–15 business days
Sea Freight (optional): Lower cost, suitable for large-volume or non-urgent packages — delivery time ranges from 20–45 business days
To use sea freight and enjoy better rates, please contact customer support before placing your order
🕒 Delivery Timeframes & Tracking:
After shipping, you’ll receive a tracking link via email or SMS
You can also track your package from your “Track order” page
Delays may occur due to holidays, weather conditions, or other unforeseen factors
📌 FAQs:
Can I change my shipping address? Yes — if your order hasn’t shipped, contact support right away
How do I track my order? Log in → Go to “Orders” → View tracking details
What if my item arrives damaged? Submit a damage report within 72 hours, including photos and an unboxing video. We’ll resolve it as quickly as possible.