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🚚 Shipping & Delivery

We’re committed to providing fast, secure, and transparent shipping services. Below is a comprehensive guide covering delivery methods, international options, shipping fees, and common FAQs.

📅  Deliver type

  1. Standard Delivery:Estimated delivery in 5–10 business days
  2. International ShippingDefault method is air freight: 7–15 business days. For more cost-effective options, sea freight (20–45 business days) is available upon request via customer support.

📦 All orders ship within 24–48 hours after payment confirmation

💰 Shipping Fees:

  • Shipping charges are automatically calculated at checkout based on product weight, destination, and delivery type

  • Orders over 💲60 qualify for free standard shipping

  • International shipments may incur customs duties or import taxes, payable by the recipient

🌍 International Shipping Details:

  • Air Freight (default): Fast and reliable — ideal for most orders, with a delivery time of 7–15 business days

  • Sea Freight (optional): Lower cost, suitable for large-volume or non-urgent packages — delivery time ranges from 20–45 business days

  • To use sea freight and enjoy better rates, please contact customer support before placing your order

🕒 Delivery Timeframes & Tracking:

  • After shipping, you’ll receive a tracking link via email or SMS

  • You can also track your package from your “Track order” page

  • Delays may occur due to holidays, weather conditions, or other unforeseen factors

📌 FAQs:

  • Can I change my shipping address? Yes — if your order hasn’t shipped, contact support right away

  • How do I track my order? Log in → Go to “Orders” → View tracking details

  • What if my item arrives damaged? Submit a damage report within 72 hours, including photos and an unboxing video. We’ll resolve it as quickly as possible.

 
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