If you’re not satisfied with your purchase or received the wrong item, you can request a return. Please follow the steps below:
✅ Return Process:
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Log in to your account and go to “Orders”
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Find the order you wish to return and click “Request Return”
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Select a reason for return and upload relevant photos (e.g., damaged or incorrect item)
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Submit your request — we’ll review it within 1–2 business days
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Once approved, you’ll receive the return address and shipping instructions
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Please ship the item back within 7 days and keep your tracking number
📦 Return Policy:
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Items must be unused and in original packaging
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Certain items (e.g., custom-made or perishable goods) are non-returnable — see product page for details
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Shipping fees: We cover return shipping for quality issues; other reasons require customer to pay
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Refunds are processed within 3–5 business days after we receive the returned item
If you have any questions, feel free to contact our support team — we’re here to help 💬