If you’re not satisfied with your purchase or received the wrong item, you can request a return. Please follow the steps below:
✅ Return Process:
Log in to your account and go to “Orders”
Find the order you wish to return and click “Request Return”
Select a reason for return and upload relevant photos (e.g., damaged or incorrect item)
Submit your request — we’ll review it within 1–2 business days
Once approved, you’ll receive the return address and shipping instructions
Please ship the item back within 7 days and keep your tracking number
📦 Return Policy:
Items must be unused and in original packaging
Certain items (e.g., custom-made or perishable goods) are non-returnable — see product page for details
Shipping fees: We cover return shipping for quality issues; other reasons require customer to pay
Refunds are processed within 3–5 business days after we receive the returned item
If you have any questions, feel free to contact our support team — we’re here to help 💬